This document is an electronic record under Information Technology Act, 2000 and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statues under applicable Indian laws. This electronic record is generated by a computer system and does not require any physical or digital signatures.
Our services are available across various devices, platforms which have been approved by us from time to time. Subject to compatibility, you may be able to access our services on the Website through handheld devices, other IP based connected devices or any other compatible system.
Our Rights to the Website
Your Account on the Website
You may only access and avail the Platform only when duly authorized by us per the terms set out herein. You are not authorized to commercially exploit the Platform in any event whatsoever, unless specifically approved in writing by us.
You may be required to register with our Website in order to access certain services or areas of the Website. Your username and password on the Website are for your personal use only, and you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account and password on the Website. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
Accuracy of information provided by you
You represent and warrant that any information provided by you in connection with your use of the Website is and shall remain true, accurate and complete, and that you will maintain and update such information regularly. You agree that if any information you provide to us is false, inaccurate, obsolete or incomplete, we may terminate your use of and access to the Website.
Your use of our service
In order to avail our services and create an account on our Website, you must be 18 years of age. For users below the age of 18, consent should be provided by the holder of parental responsibility of the child.
To find more information about our service, the Website and its features, or if you need assistance with your account, kindly Contact Us.
We will send you information pertaining to your account on our Website (e.g. payment authorizations, payment method, purchase of Product, and notices) in electronic form.
Product Descriptions, Features, Specifications and Colours
We strive to ensure that the Product supplied to you corresponds as closely as possible to the Product displayed on the Website, but it may vary slightly due to the unique and characteristic variations of natural material. We are not responsible for any such variations, which add to the unique quality of the Product, including but not limited to variations in shade and color from one manufacturing batch to another and any unique characteristics of the fabric such as shade variation, scars and blemishes.
We strive to display, as accurately as possible, the colors of the Products displayed on our Website. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate, and to this end, we recommend that your carefully read the product details and description available on the Website to ensure that they match your expectations.
Newsletters and Communications
You hereby expressly agree to receive communications and newsletters from us via e-mail. You can unsubscribe from receiving communications and newsletters from us at any time by clicking on the unsubscribe link given at the bottom of the e-mail received by you.
Shipping, Cancellation and Returns
Receipt of an electronic order or other form of order confirmation does not signify our acceptance of your order, nor does it constitute an intention to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. The order will be shipped as and when it becomes available. There may be instances where a Product ordered or parts thereof are out-of-stock, and this may delay its delivery. We will informed you if a Product ordered is out-of-stock. Your order will be shipped as soon as it becomes available. We cannot guarantee when an order will arrive and can only provide an estimated time of delivery. Please see our complete Shipping & Returns Policy and Cancellation and Refunds for further details.
The Website can only be used for lawful purposes and is only available for your personal, non-commercial use, which is limited to viewing, purchasing Products, providing information to the Website and downloading Product information for your personal view. You are responsible for your own communications, including the transmission, posting, and uploading of information and are responsible for the consequences of such communications to the Website. We prohibit any unlawful use of the Website and require all users to agree to not use the Website, for any of the following:
Posting any information which is incomplete, false, inaccurate and not your own; engaging in conduct that would constitute a criminal offense, giving rise to civil liability or otherwise violate any city, state, national or international law or regulation that would fail to comply with accepted internet protocol; communicating, transmitting, or posting material that is copyrighted, trademarked, or otherwise owned by a third party unless you are the copyright or trademark owner or have the permission of the owner to post it; communicating, transmitting, or posting material that reveals trade secrets, unless you own them or have the permission of the owner; communicating, transmitting, or posting material that infringes on any other intellectual property, privacy or publicity right of another; communicating, transmitting, or transferring (by any means) information or software derived from the site to foreign countries or certain foreign nations in violation of Indian export control laws; attempting to interfere in any way with the Website’s networks or network security, or attempting to use the Website’s service to gain unauthorized access to any other computer system.
Comments and Feedback
All comments, feedback, ideas, suggestions, materials, information, product designs or concepts and other submissions (Comments) made on the Website, e-mail and/or telephonic calls must not be confidential, proprietary, offensive, abusive, obscene, defamatory or otherwise unlawful. Further, submission of Comments constitutes an assignment to us of all worldwide rights, titles, interests and goodwill, without payment of any compensation. The Comments must not infringe on any third-party rights.
We make available Products for purchase through the Website, and we may use third–party suppliers and service providers to enable e–commerce functionality on the Website. If you wish to purchase any Product made available through the Website, you may be asked to supply certain information relevant to your transaction, including, without limitation, your credit/debit card number, the expiration date of your credit/debit card, one-time passwords/ PINs, your billing address and shipping information. You represent and warrant that you have the legal right to use any credit/debit card(s)/ net banking utilized in connection with any transaction on or through the Website. By submitting such information, you grant us the right to provide such information to third parties for purposes of facilitating the completion of transactions initiated by you or on your behalf. Verification of information may be required prior to the acknowledgment or completion of any transaction.
We accept the following payment modes: Credit Card, Debit Card, Net Banking, Mobile Payments, Paytm, Wallet and UPI. Please ensure that the exact billing address and contact details are provided as any incorrect information will cause a delay in processing your order.
All content displayed on the Website including inter alia designs, text, logos, images, information, graphics (Content) is owned and licensed by us or our content suppliers, and is protected by copyright, trademark, design and other proprietary rights. The collection, arrangement and assembly of all Content on the Website is our exclusive property and protected under the applicable laws. The Content of the Website is intended solely for personal, non-commercial use by the users. You may download, print, post and store portions of the Content for personal, non-commercial use, provided you do not modify or alter the Content in away, delete and/or change any copyright or trademark notice.
We and our suppliers and licensors expressly reserve all intellectual property rights in all text, designs, products, processes, technology, content and other materials that appear on the Website. Access to the Website does not confer and shall not be considered as conferring upon anyone any license under any of ours or any third-party’s intellectual property.
The Website may contain links to websites of third parties, including social media websites and Product manufacturers. We are not responsible for and have no liability for the functionality, actions, inactions, privacy settings, privacy policies, terms and conditions and content of any such website(s). We strongly recommend that you review and understand the terms and conditions, privacy policies, settings and information sharing functions of each such third-party website(s). The links and interactive functionality for third-party sites on the Website in no way constitutes an endorsement by us of these third-party website(s). Other sites may link to the Website with or without our authorization. Your use of third-party website(s) and resources is at your own risk.
To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the services; (ii) any conduct or content of any third party on the services, including without limitation, any derogatory, offensive or illegal conduct of other users or third parties; (iii) any content obtained from the services; or (iv) unauthorized access, use or alteration of your transmissions or content.
Disclaimers of Warranties – General
You expressly understand and agree that, to the maximum extent permitted by applicable law: While we endeavor to ensure your access and use of the Website is safe, we cannot and do not represent and warrant that the Website or its server will be error-free, uninterrupted, free from unauthorized access, and/or otherwise meet your requirements.
In order to use the Website, you agree to defend, indemnify and hold us harmless and its respective employees, directors, officers, agents, vendors and suppliers from and against any liabilities, losses, investigations or inquiries, claims, suits, costs and expenses (including without limitation – reasonable attorneys’ fees and expenses) arising out of or otherwise relating to your use of the Website.
Governing Law and Dispute Resolution
Modifications to the Platform
Tianu reserves the right at all times to modify, discontinue, temporarily or permanently, the Platform without notice. You agree that Social Lens will not be liable to you or any third party for any modification, suspension or discontinuation of the Platform.